Terms of Service

3.1 Project Proposal

Upon request, we will provide a detailed project proposal outlining the scope of work, deliverables, timeline, and fees. The project will commence upon your written acceptance of the proposal and payment of any required deposit.

3.2 Client Responsibilities

To ensure timely project completion, you agree to:

• Provide all necessary materials, content, access credentials, and information
• Respond to our requests for feedback and approvals in a timely manner
• Designate a primary point of contact for project communications
• Ensure all provided content complies with applicable laws and does not infringe third-party rights

Delays caused by your failure to provide required materials or feedback may result in project timeline adjustments and additional fees.

3.3 Timeline and Delivery

We will make commercially reasonable efforts to meet agreed-upon timelines. However, timelines are estimates and may be subject to change based on project complexity, scope changes, or delays caused by factors outside our control. We are not liable for any losses resulting from project delays.

3.4 Revisions and Changes

Each project includes a specified number of revision rounds as outlined in the project proposal. Additional revisions or changes to the project scope may incur additional fees. Significant scope changes will require a revised proposal and additional agreement.

4.1 Project Fees

All fees will be specified in the project proposal. Unless otherwise agreed, payments are due as follows: 50% deposit upon project commencement, 50% upon project completion and delivery. For larger projects, milestone-based payment schedules may be established.

4.2 Payment Terms

Invoices are payable within 7 days of issuance unless otherwise specified. We accept payment via bank transfer, credit card, or other agreed-upon methods. Late payments may incur interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

4.3 Additional Costs

Unless included in the project proposal, you are responsible for third-party costs such as domain registration, hosting fees, stock images, premium plugins, API licenses, and other external services required for your project.

4.4 Taxes

All fees are exclusive of applicable taxes, duties, and levies. You are responsible for paying all applicable taxes associated with your purchase of Services.

5.1 Client-Provided Materials

You retain all rights to content, materials, and intellectual property that you provide to us. You grant us a non-exclusive, royalty-free license to use such materials solely for the purpose of completing your project.

5.2 Work Product Ownership

Upon full payment of all fees, you will own the final deliverables specifically created for your project ("Work Product"). This includes custom designs, code, and content created exclusively for you as specified in the project proposal.

5.3 Our Retained Rights

We retain ownership of:

• Pre-existing proprietary tools, frameworks, libraries, and code components
• General methodologies, processes, and technical know-how
• Any reusable components or templates not specifically custom-created for your project

We grant you a perpetual, non-exclusive license to use such retained components as incorporated into your Work Product.

5.4 Portfolio Rights

We reserve the right to display the Work Product in our portfolio, case studies, and marketing materials unless you explicitly request confidentiality in writing. We will not disclose confidential business information in such displays.

5.5 Third-Party Components

Work Product may include third-party open-source libraries, frameworks, or components subject to their respective licenses. You are responsible for complying with such licenses. We will inform you of any significant third-party components used.

7.1 Our Warranties

We warrant that (a) Services will be performed in a professional and workmanlike manner consistent with industry standards; (b) we have the right to grant the licenses described herein; and (c) the Work Product will not infringe any third-party intellectual property rights to the best of our knowledge.

7.2 Disclaimer of Other Warranties

Except as expressly provided herein, our Services and Work Product are provided "as is" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted or error-free.

7.3 Client Warranties

You warrant that (a) you have the right to use and provide all Client-provided materials; (b) such materials do not infringe any third-party rights; and (c) you will comply with all applicable laws in your use of the Services and Work Product.

10.1 Warranty Period

We provide a 30-day warranty period following project delivery to address bugs or errors in the Work Product at no additional charge, provided such issues are directly attributable to our work and not caused by modifications, third-party integrations, or hosting environment changes.

10.2 Ongoing Support

Support, maintenance, hosting, and updates beyond the warranty period are available under separate support agreements at our then-current rates. We are under no obligation to provide support after the warranty period unless a separate agreement is in place.

11.1 Termination by Client

You may terminate a project engagement at any time by providing written notice. Upon termination, you will pay for all work completed up to the termination date, including any non-refundable costs incurred on your behalf.

11.2 Termination by Pshyco Lab (TM)

We may terminate the engagement if (a) you fail to pay undisputed invoices within 30 days; (b) you materially breach these Terms; or (c) continuing the project would violate applicable law or our ethical standards.

11.3 Effect of Termination

Upon termination, we will deliver all completed Work Product to date upon receipt of all payments due. You will not receive ownership of incomplete work unless separately agreed and paid for. Provisions regarding confidentiality, intellectual property, warranties, limitations of liability, and indemnification will survive termination.

12.1 Negotiation

In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute through good faith negotiation.

12.2 Mediation and Arbitration

If negotiation fails, disputes will be resolved through mediation or arbitration in accordance with the laws of Sri Lanka. Each party will bear its own costs unless otherwise determined by the arbitrator or mediator.

12.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.

13.1 Entire Agreement

These Terms, together with any project proposals or SOWs, constitute the entire agreement between you and Pshyco Lab (TM) and supersede all prior agreements and understandings.

13.2 Amendments

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our Site. Your continued use of Services after such changes constitutes acceptance of the updated Terms.

13.3 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

13.4 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13.5 Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

13.6 Force Majeure

Neither party shall be liable for failure to perform obligations due to causes beyond its reasonable control, including acts of God, war, terrorism, labor disputes, or Internet service failures.