Legal

Privacy Policy

Effective Date: February 7, 2026

We build digital products, and we treat your data with the same care we bring to our work. This Privacy Policy explains what we collect, why we collect it, how we use it, and the choices you have when you visit www.pshycolab.com (the "Site") or use our services, including web, mobile, software, and IT solutions (the "Services").

By using our Site or Services, you agree to this Privacy Policy. If you do not agree, please do not use the Site or Services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Submit inquiries through our contact form
Request quotes or consultation services
Subscribe to our newsletter or communications
Engage our Services for a project
Communicate with us via email, phone, or WhatsApp

This personal information may include full name, email address, phone number, company name, project details, budget information, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website addresses
Geographic location (country/city level)

This information is collected through cookies, web beacons, and similar tracking technologies to help us understand how visitors use our Site and improve user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

Provide, maintain, and improve our Services
Respond to your inquiries and communicate about projects
Process transactions and send related information
Send technical notices, updates, and administrative messages
Provide customer support and troubleshooting
Analyze usage patterns and improve our Site and Services
Send marketing communications (with your consent where required)
Detect, prevent, and address technical issues or fraudulent activity
Comply with legal obligations and enforce our agreements

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting providers, analytics services, email service providers, and payment processors. These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Site of any change in ownership or use of your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

We use the following types of cookies:

Essential Cookies: required for the operation of our Site
Analytics Cookies: help us understand how visitors interact with our Site
Preference Cookies: remember your settings and preferences

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: request a copy of the personal information we hold about you
Correction: request correction of inaccurate or incomplete information
Deletion: request deletion of your personal information
Objection: object to processing of your personal information
Portability: request transfer of your information to another service
Withdraw Consent: withdraw consent for marketing communications

To exercise these rights, please contact us at hello@pshycolab.com. We will respond within 30 days.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will delete such information from our systems.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using our Services, you consent to the transfer of your information to our facilities and service providers located globally, including Sri Lanka, the United Kingdom, Singapore, Malaysia, and other jurisdictions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Pshyco Lab (TM)
Email: hello@pshycolab.com
Phone: +94 763 107 113
Website: www.pshycolab.com